The Outside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company and for actively prospecting for new accounts and maximizing sales potential with existing customers.

DUTIES AND RESPONSIBILITIES - General:

The Outside Sales Representative will be the primary external representative
for our organization and must convey a sense of expertise in the company's services and
capabilities.

The Outside Sales Representative is a member of our management team and together you are accountable for meeting the annual revenue and sales goals of the company. The sales and strategic marketing activities must be designed to achieve these revenue goals.

The Outside Sales Representative and your team are responsible for supporting the company's vision and mission:

• Guarantee satisfaction and value for our clients.
• Contribute to a work environment that fosters pride in being part of a winning team and
promotes personal growth.
• Maintain personal productivity and quality standards that make possible attractive financial
returns to the company so that we may continue to provide excellent service to our
customers and ensure job security and career growth for our staff.

Because of contact with current and prospective customers and being in a key position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.

DUTIES AND RESPONSIBILITIES - Administrative

• Communicate effectively with the General Manager and owners informing and
updating them regularly to guarantee that sales and client objectives are met.
• Follow systems and procedures outlined in the company manuals.
• Participate as a key team player by supporting operations as needed.
• Assists in developing and implementing contract processes.
• Prepares reports of business transactions and keep expense accounts.

DUTIES AND RESPONSIBILITIES - Sales and Marketing:

• Identify prospects, customers, and referral sources and develop/maintain
relationships to ensure attainment of company business goals. Support efforts to
consistently grow the base of referral sources.
• Actively manage short- and-long term leads from external referral sources to
qualify prospects and advance them through the sales process.
• Manage marketing data using applicable sales management systems or tools
(e.g., database, computerized call calendars and time management systems) to
maximize efficiency and analyze data/marketing activity.
• Effectively present and discuss the products and services of the company to
current and prospective customers in a way that conveys an image of quality,
integrity and superior understanding and delivery of what the customer needs.
• Perform market assessments, competitor analyses, pricing strategies. Draw
conclusions from market assessment data on the competitive environment and
the company's strengths, weaknesses, opportunities, and targets, and provide
advice to the General Manager/Owner.
• Develop a strategic sales plan that identifies prospects and customers,
prioritizes them according to importance and ability to provide results.
• Develop a call schedule to adequately engage current and prospective
customers - provide reports and data on results.
• Develop annual marketing strategy in conjunction with the General Manager,
Owners, and the inside sales team, and identify joint marketing opportunities
where applicable.
• Investigates and resolves customer's problems
• Keep current on new technology.

QUALIFICATIONS:

• High school diploma or GED.
• Education at the college level and/or 2 years combined related sales
experience.
• Experience in sales or customer service for the aviation industry.
• Strong verbal and written communication skills and good math skills.
• Strong persuasive and interpersonal skills and a sales aptitude.
• Ability to identify and meet customers' needs and requirements.
• Must be a self-starter and a problem solver.
• Must possess a valid state motor vehicle operator's license.

ADDITIONAL DUTIES:

This job description in no way states or implies that these are the only duties to
be performed. You will be expected to follow any other job-related instructions
and to perform other job-related duties as requested by the General Manager.