Job Description:

• Assist the Training Center Manager with all training operations and activities.
• Maintain appropriate instructor pilot ratios to best utilize staffing and profitability.
• Responsible for appropriate personnel staffing to include recruiting and hiring.
• Oversee the maintenance of existing training programs and development of new training programs.
• Working with the Director of Compliance and Standardization in maintaining the simulators in a ready for training status.
• Assuring compliance with FAA and other regulations.
• Act as first point of contact for all instructor issues and needs as well as day to day schedule modifications (that require approval) for both Prop and Jet.
• Responsible for insuring time sheets and pay changes for instructors at the Training Center is entered and submitted to the Human Resources Department in an accurate and timely manner. Responsible for keeping the Work
• Activity record accurate and up to date.
• Responsible for customer satisfaction by delivering the product they want and expect. Project to them our genuine care and concern. Proactively seek out their problems and immediately solve them to their complete and total satisfaction. Maintain the keys to quality. Never let the quality of our product be inappropriately compromised by customer request, instructor competence, ability or energy, or by corporate economic pressures. You are the keeper of the quality keys to our business.
• Assist the Training Center Manager in insuring that the employees understand:
  • The Mission and Goals - the big picture of where we are going.
  • The rules of our game - our culture, ethics and sense of fairness.
  • What specific contribution they can make to company's success.
  • Exactly where they stand, at all times, and how they can do better in the performance of their responsibilities.
  • That you want them to succeed and will be their coach and cheerleader.
  • That they have a way to provide feedback, ideas, solutions, input and ask questions about any aspect of our business.

Requirements:

• OPERATIONS BACKGROUND REQUIRED
• Ten (10) years minimum experience in aviation.
• Five (5) years minimum experience managing a 24 hour facility of 15 + employees.
• MUST HAVE PART 135 OPERATIONAL EXPERIENCE in high performance piston and turbo props and type rated in at least one of the business jets
• Ability to work in a team environment and support cultural diversity.
• Must have a high level of both written and verbal communication skills. 
• Customer service oriented.
• Will require proficiency in MS office, e-mail systems including minimum computer operating skills.